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Saturday, August 29, 2009

Now you can simply book a refill cylinder by sending an SMS


NEW DELHI: No more visiting your cooking gas dealer for booking a refill. Or having to endlessly try the dealer’s phone which always seems to be busy. From Monday, you can simply book a refill cylinder by sending an SMS from your mobile to a five-digit toll-free number.

You can also register your complaints by dialling a six-digit easy-to-remember number that will be common to consumers of all LPG companies.The service, part of junior oil minister Jitin Prasada’s efforts at cutting delays and improving service, will kick off in Delhi and will start in other cities across the country in phases.

The new system will be simple and somewhat similar to the railway inquiry or phone-banking services. Some dealers may not be covered by the system in the beginning but will come under the plan in a few days

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